Who We’re For (And Who We’re Not)

A person sitting on a chair with a black notebook and a white pen resting on top, on their lap. The person's right arm is visible, and they are wearing a gray long-sleeve shirt. Another person is visible in the background, wearing gray sweatpants and white sneakers, sitting on a dark-colored couch. The setting has a wooden floor.

Not all training is right for all businesses.
And we’re not right for everyone.

NBS Training & Coaching works best when clients want real behavioural change, not a polished day in a room.

This page exists to help you decide — quickly and honestly — whether working together would be a good fit.

Who We’re For

This works best if you’re…

A business tired of generic training

You’ve seen:

  • the same frameworks recycled

  • the same slide decks

  • the same buzzwords

You want training built around your people, your industry and your reality — not someone else’s case study.

A leadership team or business owner who wants change, not noise

You’re not interested in training that feels good on the day but changes nothing on Monday.

You want people to:

  • communicate more clearly

  • take responsibility

  • handle conversations better

  • perform more consistently

An organisation that values honesty over comfort

You understand that meaningful change sometimes requires challenge.

You’re open to:

  • being questioned

  • having habits exposed

hearing things you already suspect but haven’t said out loud

A team where behaviour actually matters

You care about:

  • how managers speak to their teams

  • how sales conversations are handled

  • how candidates, clients or customers are treated

  • how decisions are made under pressure

Behaviour matters because outcomes matter.

WHO WE’RE NOT FOR

You want a one-day “energy boost”

If success is measured by:

  • how loud the room was

  • how entertaining the trainer was

  • how positive the feedback forms look

…this isn’t for you

We’re probably not the right fit if…

You want training without challenge

If:

  • difficult conversations are avoided

  • accountability feels uncomfortable

  • behaviour is “someone else’s problem”

Then this approach will feel too direct.

You’re looking for off-the-shelf content

If you want:

  • a catalogue course

  • a pre-packaged programme

  • minimal effort or involvement

There are plenty of providers who do that well. We don’t.

You want compliance, not change

If training is simply:

  • a tick-box exercise

  • something HR has to run

  • a way to say “we’ve done something”

This won’t land.

HOW THIS USUALLY STARTS

Most clients come to NBS after saying things like:

“Our managers avoid the difficult conversations.”

“We’ve done training before, but nothing sticks.”

“People know what to do — they just don’t do it.”

“We need consistency, not charisma.”

If that sounds familiar, we should talk.

WHAT YOU CAN EXPECT

When we work together, you can expect:

  • Training built around your real scenarios

  • Honest challenge when it’s needed

  • Practical tools people can use immediately

  • Less theatre. More substance.

  • A focus on behaviour — not theory

If this sounds like your organisation, let’s have a conversation.

No hard pitch.
No generic proposal.
Just a clear discussion about whether this is right for you.

👉 Book a conversation